“Your help on printer reliability has been absolutely invaluable; I appreciate the great service that you have provided.”

Terry Renner, Ph.D., Videojet

“I'm so happy that you got to be involved with us in the ISW v Lycoming case. What an experience! I was really impressed with your ability to teach the jurors what it is that you did and what it all meant. You're a natural. Thanks for making me look good.”

John Meyer, Packer Engineering

“I have been very pleased with your depth of knowledge and ability to convey that knowledge clearly and quickly.”

Jud Estes, Daimler Corporation

“You definitely have a gift for facilitating that is enhanced by your OBVIOUS enthusiasm for the subject matter and the vast array of experiences that you share to illustrate points.”

Robin Holtz, The Gillette Company

“We are so impressed by your instruction – it was awesome! Emails are circulating…Others are projecting how soon we might be able to have you teach again. Bottom line, we are so excited about what we learned.”

Darlene Black, Armtec Defense

“Your report is a very clear and understandable summary. You have made it very easy for me to present the results.”

Jennifer Broom, Covidien (formerly U.S. Surgical)

“This is to express our profound appreciation for the DOE training. All the feedback that I received was positive. You did an excellent job simplifying the course without compromising its scope or content. We will apply this valuable tool to our product development efforts.”

Nkere Ebube, Ph.D., Alpharma and Biovail

“A reliability issue was quickly threatening a program's success. We needed help. Steve responded immediately and explained his analysis, so we could understand and make good business decisions. Now 18 months later, Steve's original analysis is still holding true.”

Kelly Fowler, BorgWarner

"Dr. Wachs' analysis of a recent solder joint experiment showed that several factors built into our standard test were not significant. Elimination of these factors from future testing significantly improves our test efficiency by reducing the total number of samples to be built."

Chuck Still, Autoliv Electronics America

“You did a great job on the witness stand! We appreciate all of your hard work and look forward to working together again.”

Hal Walker, Esq., Rose•Walker, LLP

“We brought Integral Concepts in to help with a DOE to reduce a large scrap problem. From initial phone contact to on-site work, they directed us on a path we probably wouldn't have found on our own. They provided us with meaningful results and we definitely use their consulting services again.”

Andy Glasner, BorgWarner