Training

 

Problem Solving Methods

 Public Session Dates and Prices


Course Overview
This course provides an overview of the DMAIC problem solving methodology and some of the basic problem solving methods. 

Seminar Content

Six Sigma Overview

  • Six Sigma Philosophy

  • Defining Quality

  • Project Selection

  • DMAIC

Customer Requirements

  • Identifying Customers

  • Critical-to-Quality Characteristics

  • Operational Definitions

  • Prioritization

Quality Function Deployment

  • House of Quality

Cause and Effect

  • Y=f(x)

  • Cause and Effect Diagram

  • Cause and Effect Matrix

Basic Statistics

  • Populations and Samples

  • Notation

  • Measures of Central Tendency

  • Measures of Variation

Process Mapping

Failure Mode and Effects Analysis (FMEA)

Graphical Analysis

  • Pareto Charts

  • Run Charts

  • Boxplots

  • Histograms

  • Scatter Plots

Mistake Proofing

 

 

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